Personalized Family Guidance
Individual guidance to find respectful answers to a specific situation.
Service Description
When you have a specific situation and want to know how to support it. An individual space to work on a specific situation, question, or need related to your child's development and daily life. Before the session, you will receive a questionnaire to gather information about your situation: what is happening, what you have observed, what you have tried, and what you need to understand. Together, we will analyze the situation using our knowledge of child development and find specific and respectful strategies that you can apply at home. The consultation can address issues related to play, movement, independence, environment, routines, communication, or any other situation related to child development. After the session, you will receive personalized guidance and suggestions for applying at home to the specific situation described. You can have the consultation independently when you need guidance on a specific issue, or as a follow-up to a Developmental Assessment. You will gain: a deeper understanding of the situation and concrete tools to know what to do and how to support your child.
Cancellation Policy
Online Services Policy Booking and Payment Your booking is confirmed once payment for the contracted service has been received. Each service is conducted via individual video call, with the duration indicated in its description. When required by the service, you will receive a questionnaire before the session and/or you can send photos or videos so that Claudia can understand your situation beforehand and prepare the session in a personalized way. Changes and Cancellations If you need to change or cancel a session, you can request this at least 24 hours in advance. In this case, you can change the date, subject to Claudia's availability. Cancellations made less than 24 hours in advance or no-shows without prior notice will be considered completed sessions and will not entitle you to a refund, except in exceptional circumstances that can be discussed with Claudia. If Claudia has to cancel the session, a new date will be offered at no additional cost or, if it is not possible to find a suitable date, a refund will be processed. Preliminary Materials When the service includes a questionnaire or the submission of photos and videos, these must be provided before the session to allow for adequate preparation. The information and materials provided will be used to prepare for and conduct the contracted service. Online Session To participate in the session, you will need a stable internet connection and a device with a camera and microphone. The video call link will be sent with the booking confirmation or before the session. It is the family's responsibility to have the necessary technical equipment and connect at the scheduled time. Guidance Claudia's recommendations will be tailored to the information provided and the needs observed during the session. The services are intended to provide guidance and educational support regarding child development, the environment, and respectful parenting. They do not constitute a medical evaluation, clinical diagnosis, psychological or therapeutic treatment, nor do they replace the care of healthcare professionals or specialists when necessary. Acceptance By making a booking, you confirm that you have read and agree to these terms and conditions.
Contact Details
Carrer de Provença, 268, Barcelona, Spain